Product Manager - Recommendation Department, AI & Data Division (AIDD)

Role summary

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This role leads product planning and development for recommendation services within Rakuten’s AI and Data Division. Requirements typically include product management experience, strong understanding of data-driven products, user experience, and software development processes. Familiarity with recommendation systems, machine learning, personalization, A/B testing, and analytics is highly valuable. The candidate is expected to define product strategy, prioritize requirements, coordinate engineers and data scientists, monitor business and user outcomes, and communicate effectively with stakeholders in Japanese and English. Success requires analytical thinking, customer focus, strong project leadership, and the ability to translate complex AI capabilities into practical products.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. Rakuten uses a membership and loyalty platform to connect these businesses, giving customers opportunities to earn and spend Rakuten Points across its services. The company is also investing heavily in artificial intelligence, data science, cloud technologies, and personalization to improve customer experiences. Its workforce is internationally oriented, and many teams use English as a working language, although Japanese skills can be important depending on the role. Rakuten offers opportunities in product management, engineering, analytics, operations, sales, and corporate functions, with particularly strong demand for professionals experienced in digital platforms and data-driven products.