Qantas is seeking a Business Analyst to understand business needs, investigate processes, define requirements and help deliver practical improvements. The role typically involves working with stakeholders across the business, documenting current and future processes, supporting solution design, analysing data and assisting with testing and implementation. Candidates are expected to have relevant experience in business analysis, requirements gathering, process mapping and stakeholder communication. Strong analytical, problem-solving and organisational skills are important, along with the ability to explain complex issues clearly to technical and non-technical audiences. Experience in aviation, large-scale transformation, Agile delivery or enterprise systems would be advantageous. A collaborative approach, commercial awareness and a commitment to Qantas safety and customer-focused values are also expected.
Qantas Airways Limited is Australia’s flagship airline and one of the country’s best-known aviation companies. Founded in 1920, the Qantas Group operates domestic and international passenger services, freight operations and related businesses through brands including Qantas and Jetstar. Its network connects Australian cities with destinations across Asia, Europe, North America, New Zealand and the Pacific. The company employs people across corporate functions, flight operations, engineering, airport services, technology and customer experience. Qantas places strong emphasis on safety, operational reliability, service and innovation, while continuing to modernise its systems and improve the travel experience. Working there can offer exposure to a complex, highly regulated industry and large-scale transformation projects. Benefits and working arrangements vary by position, location and employment agreement.
Australia is a large island continent with opportunities in aviation, technology, healthcare, engineering, finance, education, tourism and skilled trades. Major employment centres include Sydney, Melbourne, Brisbane, Perth and Adelaide, while airline roles may also be based near regional airports. Australian workplace culture is generally direct, practical, collaborative and respectful of work-life balance. Lifestyle options range from busy coastal cities and beaches to relaxed regional communities, with outdoor activities, sport and multicultural food central to daily life. Living costs, especially rent, can be high in Sydney and Melbourne. Most overseas workers need an appropriate visa, such as a skilled, employer-sponsored, graduate or working holiday visa; eligibility depends on occupation, qualifications, age and English ability. Relocating usually requires health insurance, tax and banking arrangements, accommodation and a tax file number. Check official Australian government immigration guidance before making plans.
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