Mgr-Club Lounge

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Club Lounge Manager oversees daily lounge operations, including guest service, breakfast, refreshments, evening offerings, cleanliness, staffing and service standards. Candidates should have a diploma or degree in hospitality, hotel management or a related field, with several years of experience in hotel food and beverage, guest relations or club lounge operations. Strong leadership, communication and problem-solving skills are expected, together with confidence in handling VIP guests and service recovery. The role requires good English; knowledge of Malay or other languages is advantageous. The successful candidate should be organised, guest-focused, commercially aware and comfortable working shifts, weekends and public holidays while maintaining Marriott brand standards.

About the employer

Marriott International is one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts across luxury, premium and select-service brands. Its properties include Marriott Hotels, JW Marriott, Ritz-Carlton, Sheraton, Westin, Renaissance and many others. Marriott focuses on personalised guest service, consistent operating standards, associate development and responsible hospitality. Putrajaya Marriott Hotel is a large full-service property in Malaysia's administrative capital, serving business travellers, families, groups and event guests. The hotel typically offers accommodation, restaurants, meeting facilities, leisure amenities and dedicated guest services. Employees work in a structured international environment with opportunities to develop through Marriott's training programmes and move between departments or properties. Benefits may include meals, uniforms, medical coverage, staff rates and other hotel-specific allowances, although exact terms depend on the employment contract.