Porter

Job Description

The Porter supports guests on arrival, departure and throughout their stay by handling luggage, arranging transportation, providing directions and delivering a warm, efficient service. Candidates should have strong communication and customer-service skills, a professional appearance, physical ability to lift and move luggage, and flexibility to work rotating shifts, including weekends and public holidays. A valid Australian work right, reliability and a current driver’s licence may be required. The successful candidate is expected to be courteous, attentive, safety-conscious and familiar with Sydney attractions and hotel facilities. Previous hotel, concierge, porter or customer-facing experience is helpful, while a positive attitude and willingness to learn are essential.

Company Info

Sheraton Grand Sydney Hyde Park is a premium Marriott International hotel located opposite Sydney’s Hyde Park, close to the city centre, shopping, entertainment and major attractions. The hotel offers guest rooms and suites, restaurants and bars, conference and event facilities, a fitness centre, an indoor pool and spa services. As part of the Sheraton brand, it focuses on bringing guests and local communities together through welcoming service, comfortable public spaces and dependable hospitality. Employees work in a diverse, international environment and are supported by Marriott’s global standards, training opportunities and career pathways. The property serves business travellers, leisure guests, groups and events, making teamwork, professionalism and strong attention to detail important across every department.

Destination Guide

Australia offers hospitality opportunities in hotels, resorts, restaurants, tourism, events and visitor services, particularly in Sydney, Melbourne, Brisbane, Perth, the Gold Coast and regional destinations. Workplace culture is generally friendly, direct and team-oriented, with strong emphasis on safety, punctuality, customer service and equal opportunity. Lifestyle varies from busy city living to relaxed coastal communities, with excellent beaches, outdoor activities and a relatively high cost of living in major cities. Most overseas workers need a visa with work rights, such as a Working Holiday visa, employer-sponsored visa or another eligible temporary visa. Requirements depend on nationality, age, qualifications and occupation. Before relocating, applicants should confirm visa conditions, accommodation costs, tax file number requirements, healthcare arrangements and employment awards. Public transport is practical in Sydney, although a driver’s licence can help with some hospitality roles.