Mgr-Laundry

Job Description

The Laundry Manager oversees the hotel’s laundry and linen operations, ensuring clean, well-presented linens, uniforms, and guest items are processed efficiently. Candidates typically need hotel laundry or housekeeping experience, supervisory skills, knowledge of washing and pressing equipment, quality-control awareness, and the ability to manage budgets, stock, schedules, and team performance. The role requires strong organization, attention to detail, physical stamina, and a practical understanding of health, safety, chemical handling, and hygiene standards. The successful candidate is expected to maintain Marriott service standards, control costs, reduce linen loss, coordinate with housekeeping and other departments, train employees, and respond promptly to operational issues.

Company Info

JW Marriott Hotel Medan is a luxury hotel operated under Marriott International, one of the world’s largest hospitality companies. Located in Medan, North Sumatra, the hotel serves business travelers, leisure guests, groups, and events, offering guestrooms, restaurants, meeting facilities, fitness and wellness amenities, and professional guest services. JW Marriott is positioned as Marriott’s luxury brand, known for refined hospitality, attentive service, and an emphasis on wellbeing, local experiences, and high operating standards. Employees generally work in a structured international environment with opportunities for training, cross-department exposure, and career development across Marriott properties. The Medan hotel is also connected to the city’s commercial and cultural life, making it a significant employer in North Sumatra’s hospitality sector.

Destination Guide

Medan is on Sumatra, Indonesia’s large western island and a major gateway to Lake Toba, Berastagi, and Bukit Lawang. Hospitality, food and beverage, tourism, aviation, retail, logistics, plantations, and healthcare provide employment opportunities, while international hotels can offer stronger career pathways and service-charge benefits. Local culture combines Malay, Batak, Javanese, Chinese, and other influences, with a strong food tradition and generally welcoming communities. Life in Medan is urban, lively, affordable compared with Jakarta or Bali, and warm year-round, although traffic and heavy rain are common. Foreign employees normally need employer sponsorship and an appropriate Indonesian work permit and stay visa; working on a tourist visa is not permitted. Relocating candidates should confirm housing, insurance, flights, tax treatment, medical checks, and dependent arrangements with the employer before accepting an offer.