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Front Office Supervisor - Ajman Saray, a Luxury Collection Resort

United Arab Emirates Ajman Saray a Luxury Collection Resort Ajman AED 5,000–8,000 per month, often with service charge, accommodation, transport, meals, medical insurance, and annual flight benefits*
Job Description

The Front Office Supervisor oversees daily reception operations, supports check-in and check-out, handles guest requests and complaints, coordinates with other departments, and ensures Marriott and Luxury Collection service standards are maintained. Candidates should have previous front-office experience in a hotel or resort, ideally including supervisory responsibility. Strong English communication, professional presentation, problem-solving ability, and familiarity with hotel systems such as OPERA are expected. The role requires flexibility to work shifts, weekends, and public holidays, together with a guest-focused attitude, accurate cash and billing handling, and the ability to coach and motivate front-office colleagues.

Company Info

Ajman Saray, a Luxury Collection Resort, is an upscale beachfront resort in Ajman, United Arab Emirates, operating under Marriott International’s Luxury Collection brand. The property offers an elegant resort experience influenced by Arabian design and hospitality, with guest rooms and suites, restaurants, lounges, leisure facilities, spa services, pools, and event spaces. Its location on the Ajman coastline provides a relaxed alternative to the larger commercial centers of Dubai and Abu Dhabi, while remaining within convenient driving distance of both. As part of Marriott’s global network, the resort follows internationally recognized standards for guest service, hotel operations, professional conduct, and employee development. Front-office employees work in a multicultural environment and serve leisure travelers, families, business guests, and international visitors.

Destination Guide

The United Arab Emirates is not an island, but a federation of seven emirates offering strong opportunities in hospitality, tourism, aviation, retail, construction, technology, and finance. Dubai and Abu Dhabi have the largest employment markets, while Ajman offers a quieter and generally more affordable lifestyle. UAE culture combines Islamic traditions, Emirati heritage, and a highly international population. Respectful dress and behavior are expected, particularly during Ramadan and in public places. Most expatriates live in furnished apartments or employer-provided accommodation and rely on cars, taxis, or public transport. Salaries are commonly tax-free, although living costs vary considerably by emirate. For most foreign employees, the employer sponsors an employment entry permit, medical screening, Emirates ID, and residence visa. Candidates should confirm accommodation, transport, insurance, flights, probation terms, and contract conditions before relocating. The climate is very hot and humid in summer, with mild winters.