Stores Guest Service Agent

Job Description

The Stores Guest Service Agent supports the resort’s stores and receiving operation by accepting deliveries, checking quantities and quality, recording stock movements, organizing storage areas, issuing supplies to departments, and helping maintain accurate inventory. Candidates should ideally have previous experience in stores, receiving, inventory control, warehouse work, or hotel operations. Good numeracy, record-keeping, computer skills, physical fitness, and attention to detail are important. The role requires safe manual handling, proper food-storage practices, teamwork, reliability, and the ability to work in a remote island resort environment. A professional attitude, honest work ethic, flexibility, and a willingness to assist guests and colleagues are expected. Hospitality experience and knowledge of inventory systems would be advantageous.

Company Info

Sheraton Resort & Spa Tokoriki Island Fiji is a Marriott International resort located on Tokoriki Island in Fiji’s Mamanuca archipelago. The property combines beachfront accommodation, restaurants, spa services, water activities, and traditional Fijian hospitality for leisure travelers and holiday groups. As part of the Sheraton brand, the resort focuses on welcoming service, comfortable shared spaces, quality dining, and memorable island experiences. Employees typically work in a close-knit, multicultural environment where teamwork and flexibility are essential because the resort operates in a remote location. Marriott International is one of the world’s largest hospitality companies, managing a broad portfolio of hotels and resorts across numerous countries. Staff may benefit from structured operating standards, training opportunities, employee travel programs, and the practical experience of working in an internationally recognized hotel brand.

Destination Guide

Fiji offers employment in resorts, hotels, restaurants, construction, transport, agriculture, education, healthcare, and tourism services. Tokoriki Island is a small, scenic resort island known for beaches, coral reefs, snorkeling, diving, boating, and spectacular sunsets. Life is peaceful and community-focused, but remote; shopping, nightlife, and medical services are more limited than on Viti Levu. Fijian culture places strong importance on family, respect, community, church, music, and welcoming visitors. English is widely used, alongside iTaukei and Fiji Hindi. Resort positions commonly include accommodation, meals, uniforms, and sometimes transport, making island living more manageable. Foreign nationals generally need an employer-sponsored work permit before starting employment; requirements can include a valid passport, contract, qualifications, medical checks, and police clearance. Confirm current immigration rules with the employer and Fiji Immigration Department. Relocation requires planning for flights, personal supplies, mobile connectivity, and adapting to shared staff housing and tropical weather.