F&B and Event Service Expert

Job Description

This role supports food and beverage operations, banquets, and event service at Sheraton Kuching Hotel. Candidates should have hospitality or customer-service experience, good communication skills, a professional appearance, and the ability to work flexible shifts, weekends, and public holidays. Responsibilities may include preparing event spaces, serving guests, taking orders, coordinating with kitchen and event teams, maintaining service standards, and handling guest requests. The ideal candidate is energetic, attentive to detail, comfortable in a fast-paced environment, and committed to delivering warm, efficient service. Basic English is important; knowledge of Malay or other languages is an advantage.

Company Info

Sheraton Kuching Hotel is a full-service hotel in Kuching, Sarawak, operating under the Sheraton brand of Marriott International. The property serves business travellers, tourists, groups, weddings, and corporate events, offering accommodation, restaurants, meeting facilities, leisure amenities, and banquet services. Marriott International is one of the world's largest hospitality companies, with a broad portfolio of hotel brands and properties across many countries. Sheraton hotels are generally positioned as welcoming, community-oriented destinations where guests can work, relax, dine, and meet. Employees may benefit from structured training, international service standards, career development opportunities, staff meals or discounts, and access to Marriott's global associate programmes, depending on the employment package and local policies.

Destination Guide

Malaysia offers varied opportunities in hotels, restaurants, tourism, retail, education, technology, manufacturing, and healthcare. Kuching, on the island of Borneo, has a relaxed lifestyle, lower living costs than Kuala Lumpur, rich Sarawak culture, and access to rainforests, rivers, national parks, and nearby islands. Local life blends Malay, Chinese, Indigenous, and international influences, with excellent food and friendly communities. Employees should expect a tropical climate, cultural diversity, and a generally affordable urban environment, although housing and transport costs vary by area. Foreign nationals usually need an employer-sponsored Employment Pass or other appropriate work authorisation before starting work; the employer normally assists with the application. Pass eligibility depends on salary, qualifications, nationality, and immigration approval. Relocating candidates should arrange a valid passport, authenticated documents, medical checks if required, accommodation, and insurance, and should confirm all visa conditions directly with the employer and Malaysian authorities.