Front Desk Agent

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Desk Agent welcomes guests, manages check-in and check-out, confirms reservations, handles payments, responds to requests, and provides information about hotel services and local attractions. Candidates should have previous experience in front office, reception, or customer service, strong communication skills, professional presentation, and good spoken English. Knowledge of hotel systems such as Opera is helpful, while Arabic or other languages may be an advantage. The role requires a friendly, guest-focused attitude, accurate administrative skills, flexibility to work shifts, weekends, and holidays, and the ability to remain calm while resolving guest concerns. A hospitality qualification or equivalent experience is preferred.

About the employer

Le Royal Méridien Place Vendôme Lusail is a luxury Marriott International hotel located in Lusail, Qatar, within the Place Vendôme development. The property combines contemporary design, upscale accommodation, restaurants, leisure facilities, and event spaces, serving business travelers, families, and international visitors. Le Royal Méridien is Marriott’s European-inspired luxury brand, known for art, culture, design, and distinctive guest experiences. As part of Marriott International, the hotel operates within a global hospitality network that offers structured service standards, training, and career mobility. Employees are expected to provide polished, personalized service while working effectively in a multicultural environment. The hotel’s location in Lusail places it near major shopping, entertainment, business, and waterfront attractions.