Front Desk Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Desk Supervisor oversees daily reception operations, supports check-in and check-out, handles guest requests and complaints, and ensures Marriott service standards are maintained. Candidates should have previous hotel front-office experience, ideally in a supervisory or team-leader position, along with strong English communication and customer-service skills. Familiarity with hotel property-management systems, cash handling, room allocation, and basic reporting is expected. The successful candidate should be confident leading colleagues, resolving issues professionally, coordinating with housekeeping and other departments, and working flexible shifts, including weekends and public holidays. A polished appearance, attention to detail, cultural awareness, and a proactive approach to guest satisfaction are essential.

About the employer

Le Royal Méridien Place Vendôme Lusail is a luxury Marriott International hotel located within Place Vendôme Qatar, a major waterfront retail, dining, and entertainment destination in Lusail. The property combines contemporary design with the artistic and European-inspired character associated with the Le Méridien brand. It serves leisure travelers, families, business guests, and visitors attending events in the rapidly developing Lusail area. As part of Marriott International, the hotel operates within a global hospitality network known for structured training, international career mobility, and established guest-service standards. Employees can expect a multicultural working environment, close coordination between hotel departments, and a strong focus on personalized service, presentation, and operational consistency. The role offers exposure to luxury hospitality in one of Qatar's newest and most ambitious tourism and lifestyle districts.