Director of Marketing & Communications

Job Description

The Director of Marketing & Communications leads the hotel’s marketing, public relations, communications, digital presence, media relations, and promotional strategy. Candidates should have substantial experience in luxury hospitality marketing, brand communications, public relations, campaign development, content creation, and team leadership. Strong knowledge of the Indonesian and international travel markets, excellent written and verbal English, commercial awareness, and proven media and stakeholder relationships are expected. The role requires strategic thinking, creativity, strong presentation skills, and the ability to work closely with sales, revenue, food and beverage, rooms, and corporate Marriott teams. The successful candidate is expected to protect the W brand, increase awareness and demand, manage the hotel’s reputation, and deliver measurable results in a fast-paced resort environment.

Company Info

Marriott International is one of the world’s largest hospitality companies, operating thousands of hotels and resorts across numerous brands and countries. Its portfolio includes luxury, premium, and select-service brands such as W Hotels, The Ritz-Carlton, St. Regis, JW Marriott, Sheraton, Westin, and Marriott Hotels. W Bali – Seminyak is a luxury lifestyle resort in Bali known for its contemporary design, energetic atmosphere, dining venues, nightlife, wellness facilities, and distinctive W brand experience. The resort serves international leisure travelers, high-end holidaymakers, groups, and events. Marriott places strong emphasis on guest service, associate development, inclusion, brand standards, and career mobility. Employees may benefit from structured training, global opportunities, hotel discounts, and exposure to an international hospitality network.

Destination Guide

Bali offers strong opportunities in luxury hotels, resorts, restaurants, wellness, tourism, events, sales, digital marketing, and guest services, particularly in Seminyak, Canggu, Ubud, Nusa Dua, and Denpasar. The island blends Balinese Hindu traditions, temple ceremonies, local arts, community life, and welcoming hospitality with a modern international visitor scene. Lifestyle options include beaches, surfing, yoga, wellness, nightlife, outdoor activities, and a large expatriate community. Living costs vary widely; housing and transport in popular areas can be expensive, while local neighborhoods are more affordable. Foreign employees generally need employer-sponsored authorization, including the appropriate work permit and stay visa; working on a tourist visa is not permitted. Employers normally guide the application process. Candidates should confirm salary, accommodation, insurance, taxes, relocation support, and visa responsibilities before accepting an offer.