Mgr-Spa&Fitness (Japanese Speaker)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Spa & Fitness Manager oversees daily operations of the hotel’s spa, gym and wellness facilities, ensuring exceptional guest service, safety and commercial performance. Candidates should have relevant experience in spa, fitness or luxury hospitality management, strong team-leading and scheduling skills, and sound knowledge of health, hygiene and service standards. Japanese fluency is essential, while English communication is highly desirable in this international hotel environment. The successful candidate is expected to coach colleagues, manage suppliers and operating costs, handle guest feedback professionally, support revenue growth and maintain The Ritz-Carlton’s exacting standards. A polished appearance, cultural sensitivity, flexibility and a genuine interest in wellness are important.

About the employer

The Ritz-Carlton, Osaka is a luxury hotel operated by Marriott International, one of the world’s largest hospitality companies. Located in Osaka’s Umeda district, the hotel combines refined European-inspired design with Japanese hospitality and offers luxury accommodation, restaurants, meeting facilities, spa services and fitness amenities. The Ritz-Carlton brand is known for highly personalized service, elegant surroundings and strong attention to detail. Employees are generally expected to create memorable guest experiences while following rigorous operational, grooming and service standards. Marriott provides an international working environment, training opportunities and access to employee benefits that may vary by property and contract. At this Osaka hotel, the role would suit someone who enjoys premium hospitality, team leadership and serving both Japanese and international guests.