Front Desk Agent (Russian Speaker - Female)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Desk Agent is responsible for welcoming guests, completing check-in and check-out, handling reservations and payments, responding to requests, and promoting hotel services. The role requires fluent Russian and good English communication, a professional and friendly manner, strong customer-service skills, and the ability to work accurately under pressure. Previous front-office or hotel experience is preferred, along with familiarity with hotel systems such as Opera. The candidate should be well presented, culturally aware, flexible with rotating shifts, and comfortable working weekends and public holidays. Hospitality training, local work eligibility, and knowledge of Sharjah or the UAE would be advantageous.

About the employer

Sheraton Sharjah Beach Resort & Spa is an upscale beachfront hotel in Sharjah, United Arab Emirates, operating under the Sheraton brand of Marriott International. The resort offers guest rooms and suites, restaurants, leisure facilities, meeting and event spaces, a private beach, and spa services. It serves both leisure and business travelers, including international visitors seeking access to Sharjah and nearby Dubai. As part of Marriott, the property follows established global standards for hospitality, guest service, employee training, and operational performance. Team members typically work in a multicultural environment and may receive access to Marriott benefits, career development opportunities, and staff facilities, depending on the employment package and local conditions.