IT Officer / IT Specialist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The IT Officer/IT Specialist supports the resort’s technology infrastructure, including computers, networks, guest Wi-Fi, telephones, software, point-of-sale systems and other hotel systems. Requirements typically include a diploma or degree in information technology, computer science or a related field, along with practical experience in hotel IT or technical support. Candidates should understand network troubleshooting, hardware and software maintenance, cybersecurity basics and user support. The role requires strong communication skills, patience, reliability and the ability to respond quickly to technical problems. Experience with Marriott systems, hospitality technology, Microsoft environments and working in a multicultural resort is advantageous. Shift work, weekend availability and occasional emergency support may be expected.

About the employer

Four Points by Sheraton Phuket Patong Beach Resort is a contemporary Marriott International hotel located near Patong Beach, one of Phuket’s busiest tourism areas. The resort serves leisure travellers, groups and business guests, offering accommodation, restaurants, bars, meeting facilities and recreational amenities. Four Points by Sheraton is positioned as an approachable, comfortable hospitality brand focused on reliable service, practical design and local experiences. As part of Marriott International, the property operates within a global hotel network with established service standards, training programmes and career opportunities. Employees typically work with guests and colleagues from many countries, creating a fast-paced and multicultural environment. The hotel’s operations depend on coordinated teams across rooms, food and beverage, engineering, finance, front office, sales and information technology.