Assistant Chief Concierge

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Chief Concierge supports the Chief Concierge in leading the concierge team and delivering personalised guest services at JW Marriott Hotel Singapore South Beach. Requirements typically include hotel or luxury hospitality experience, strong knowledge of Singapore attractions, dining, transport and local services, excellent communication skills, and confidence handling guest requests and complaints. Fluency in English is essential; additional languages are advantageous. The successful candidate is expected to be polished, proactive, resourceful and service-focused, while coaching colleagues, coordinating VIP arrangements, maintaining professional standards and ensuring every guest receives thoughtful and efficient assistance.

About the employer

JW Marriott Hotel Singapore South Beach is a luxury hotel located in the heart of Singapore’s civic and cultural district, close to Marina Bay, Suntec City and major transport links. The property is part of JW Marriott, Marriott International’s luxury hospitality brand, which focuses on refined service, wellbeing, thoughtful design and memorable guest experiences. The hotel offers guestrooms and suites, restaurants and bars, meeting and event facilities, a fitness centre and wellness services. As part of Marriott International, employees may benefit from structured training, international career opportunities, hotel discounts and exposure to a global hospitality network. The Singapore property serves business travellers, leisure guests, families and high-profile visitors, making guest relations, discretion, local expertise and attention to detail particularly important across its concierge and front-office operations.