This role leads loyalty operations and program initiatives for Marriott Bonvoy across the APEC region, focusing on off-folio partnerships, member engagement, operational effectiveness and cross-functional delivery. Candidates should have significant experience in loyalty programs, customer relationship management, marketing, commercial operations or hospitality, ideally within a regional or multinational environment. Strong project management, analytical, communication and stakeholder-management skills are required, along with the ability to work across countries and cultures. The successful candidate is expected to develop practical strategies, manage partnerships and initiatives, interpret performance data, influence senior stakeholders and ensure consistent execution across markets. Experience with Marriott Bonvoy, travel loyalty, financial services or other consumer membership programs would be advantageous.
Marriott International is one of the world’s largest hospitality companies, operating and franchising thousands of hotels and resorts across numerous brands and countries. Its portfolio includes luxury, premium and select-service brands such as The Ritz-Carlton, St. Regis, JW Marriott, W Hotels, Marriott Hotels, Sheraton, Westin, Renaissance and Courtyard. Marriott Bonvoy, the company’s global travel loyalty program, connects members with hotel stays, experiences, partnerships and rewards. The Singapore Regional Office supports business activities across Asia Pacific, including brand development, commercial strategy, operations, sales, marketing and loyalty initiatives. Marriott is known for its large international workforce, structured career development, global mobility opportunities and emphasis on hospitality, inclusion and customer service.
Singapore is a compact, highly connected island city-state and a major regional hub for hospitality, aviation, finance, technology and multinational companies. Job opportunities are strong in hotels, tourism, food and beverage, events, sales, marketing, technology and corporate regional functions. The culture is multicultural, orderly and business-oriented, with English widely used at work. Lifestyle options range from modern shopping districts and excellent public transport to hawker centres, parks, beaches and vibrant neighbourhoods. Employment Pass eligibility generally depends on the role, salary, qualifications and employer sponsorship; employers normally submit the application. S Passes may suit some technical or associate-level positions but have quotas and salary requirements. Relocating employees should budget for higher housing costs, arrange medical insurance, understand local employment rules and secure accommodation near MRT connections. Singapore’s warm, humid climate is consistent year-round.
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