Hotel Cleanliness Expert (Runner)

Job Description

The Hotel Cleanliness Expert (Runner) supports the housekeeping team by delivering linens, amenities, cleaning supplies, and guest requests throughout the hotel. The role may also involve maintaining service areas, collecting used items, assisting room attendants, and following hygiene and safety procedures. Candidates should be physically fit, dependable, organized, and comfortable working on their feet for extended periods. Previous hotel, housekeeping, or service experience is helpful but may not be essential. The successful candidate is expected to provide prompt, courteous service, communicate well with colleagues, maintain professional grooming standards, and work flexible shifts, including weekends and public holidays.

Company Info

The Westin Kuala Lumpur is part of Westin Hotels & Resorts, a Marriott International brand focused on wellbeing, comfort, and restorative travel. Located in the Malaysian capital, the hotel serves business travelers, leisure guests, meetings, and events. Westin properties are known for wellness-oriented facilities, quality dining, attentive service, and the signature Heavenly Bed and spa-inspired guest experience. Employees work within Marriott International’s global hospitality network, which offers structured operating standards, training, and potential career mobility across hotels and countries. The Kuala Lumpur property typically provides a fast-paced multicultural workplace where teamwork, guest care, cleanliness, and consistent service are highly valued. Benefits and employment terms vary according to local law, position, and contract.

Destination Guide

Malaysia is not one island but a diverse country with Peninsular Malaysia and island regions such as Langkawi, Penang, Sabah, and Sarawak. Hospitality opportunities are strongest in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and major beach resorts, with jobs in hotels, restaurants, tourism, wellness, and events. Malaysian culture blends Malay, Chinese, Indian, and Indigenous traditions, with excellent food, festivals, and generally welcoming communities. Living costs are moderate, although central Kuala Lumpur and resort islands can be more expensive. Public transport is strong in Kuala Lumpur, while island destinations may require buses, ferries, or domestic flights. Foreign workers normally need employer sponsorship and an approved employment pass or work permit before starting work. Candidates should confirm visa eligibility, accommodation, medical checks, taxes, and contract conditions with the employer. English is widely used in tourism, while Malay is the national language.