Rooms Division Coordinator（宿泊部コーディネーター）

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Rooms Division Coordinator supports the smooth operation of the hotel’s rooms division, coordinating communication between front office, housekeeping, reservations, engineering, and other departments. Typical requirements include hotel or customer-service experience, strong organizational and communication skills, attention to detail, and confidence using computers and hotel systems. Japanese and English communication skills are likely important, especially in an international luxury hotel. The successful candidate is expected to provide professional guest service, manage administrative tasks accurately, follow Marriott and Ritz-Carlton service standards, respond promptly to operational issues, and work flexibly across shifts, weekends, and holidays. A polished appearance, teamwork, discretion, and a genuine hospitality mindset are also expected.

About the employer

The Ritz-Carlton, Fukuoka is a luxury hotel operated under Marriott International, one of the world’s largest hospitality companies. Located in Fukuoka, Kyushu, the hotel combines Ritz-Carlton’s renowned personalized service with contemporary Japanese design, upscale accommodation, restaurants, meeting facilities, and wellness services. Employees work within Marriott’s international standards for guest care, safety, service quality, and professional conduct. The company offers opportunities to serve both Japanese and international travelers and to build experience within a global hotel network. Ritz-Carlton places strong emphasis on attention to detail, anticipation of guest needs, teamwork, and creating memorable experiences. Fukuoka is an important regional business and tourism center, providing a lively setting for hospitality professionals and relatively convenient access to other parts of Japan and Asia.