Wellness Coordinator - Mandapa, a Ritz-Carlton Reserve

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Wellness Coordinator supports Mandapa’s wellness and recreation services, helping create smooth, personalized experiences for guests. Typical requirements include relevant hospitality, wellness, spa, fitness, or guest-service experience; strong communication skills; professional English; good organization; and confidence coordinating appointments, activities, schedules, and guest requests. Knowledge of wellness programs, yoga, fitness, or holistic treatments is advantageous. The successful candidate is expected to be warm, discreet, attentive to detail, culturally aware, and comfortable working in a luxury resort environment. Flexibility is essential, including availability for weekends, holidays, and varying shifts. The role also requires effective teamwork, accurate record keeping, and the ability to maintain Ritz-Carlton service standards while anticipating guest needs.

About the employer

Mandapa, a Ritz-Carlton Reserve is a luxury resort in Ubud, Bali, operated under The Ritz-Carlton brand by Marriott International. Set beside the Ayung River among rice fields and tropical landscapes, the resort offers an intimate, highly personalized experience inspired by Balinese culture and traditional village life. Its facilities include luxury villas and suites, dining venues, wellness experiences, cultural activities, and dedicated guest services. As part of Marriott International, Mandapa follows established global standards for hospitality, training, career development, and guest care, while preserving a strong local identity. Employees work with international travelers in a refined, service-focused environment and may receive benefits such as meals, uniforms, service charge participation, staff facilities, and opportunities within Marriott’s global hotel network. The property is particularly suited to candidates passionate about luxury hospitality, wellness, Balinese culture, and thoughtful, individualized service.