Concierge Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Concierge Assistant supports guests with local information, transportation, dining, activities, reservations, luggage assistance and other personalized services. Candidates should have hospitality or customer-service experience, strong communication and interpersonal skills, professional grooming, good knowledge of Putrajaya and nearby attractions, and basic computer ability. Fluency in English is generally expected; knowledge of Malay or other languages is an advantage. The role requires a helpful, polished and proactive attitude, attention to detail, teamwork and the flexibility to work shifts, weekends and public holidays. The successful candidate is expected to anticipate guest needs, handle requests courteously, protect guest privacy and represent the hotel’s service standards consistently.

About the employer

Putrajaya Marriott Hotel is a full-service luxury hotel located in Malaysia’s administrative capital, close to government offices, convention venues, shopping areas and family attractions. It operates under Marriott International, one of the world’s largest hospitality companies, with a broad portfolio of hotels and resorts worldwide. The property offers guest rooms, restaurants, meeting and event facilities, leisure amenities and business services. Its concierge and front-office teams help visitors arrange transportation, dining, sightseeing and local experiences while maintaining Marriott’s standards for warm, reliable and personalized service. Working at the hotel can provide exposure to international guests, structured hospitality procedures, employee training and opportunities to progress into other front-office or hotel operations roles.