Concierge Assistant

Job Description

The Concierge Assistant supports guests with local information, transportation, dining, activities, reservations, luggage assistance and other personalized services. Candidates should have hospitality or customer-service experience, strong communication and interpersonal skills, professional grooming, good knowledge of Putrajaya and nearby attractions, and basic computer ability. Fluency in English is generally expected; knowledge of Malay or other languages is an advantage. The role requires a helpful, polished and proactive attitude, attention to detail, teamwork and the flexibility to work shifts, weekends and public holidays. The successful candidate is expected to anticipate guest needs, handle requests courteously, protect guest privacy and represent the hotel’s service standards consistently.

Company Info

Putrajaya Marriott Hotel is a full-service luxury hotel located in Malaysia’s administrative capital, close to government offices, convention venues, shopping areas and family attractions. It operates under Marriott International, one of the world’s largest hospitality companies, with a broad portfolio of hotels and resorts worldwide. The property offers guest rooms, restaurants, meeting and event facilities, leisure amenities and business services. Its concierge and front-office teams help visitors arrange transportation, dining, sightseeing and local experiences while maintaining Marriott’s standards for warm, reliable and personalized service. Working at the hotel can provide exposure to international guests, structured hospitality procedures, employee training and opportunities to progress into other front-office or hotel operations roles.

Destination Guide

Malaysia offers hospitality, tourism, food and beverage, retail and customer-service opportunities, especially in Kuala Lumpur, Putrajaya, Penang, Langkawi, Sabah and Sarawak. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hotels. Lifestyle ranges from busy city living to relaxed coastal and island communities; living costs are generally moderate, though Kuala Lumpur and popular resort areas are more expensive. Foreign employees normally need an employer-sponsored Employment Pass, and the employer must handle approval and immigration procedures before work begins. Bring verified qualifications, references, passport copies and medical documents. Putrajaya is modern, spacious and quieter than Kuala Lumpur, with good road connections and nearby attractions, but commuting may be easier with company transport or a car. Always confirm salary, accommodation, meals, transport and visa support directly with the hotel.