Groups & Reservations Coordinator

Job Description

The Groups & Reservations Coordinator supports group bookings from enquiry through confirmation, coordinating room blocks, contracts, deposits, billing details and guest requirements. The role typically requires hotel reservations or front-office experience, strong administration skills, excellent attention to detail and confidence using property-management or booking systems. Candidates should communicate professionally with guests, travel partners and internal departments, manage competing deadlines and resolve booking issues promptly. Experience with Marriott systems, group reservations, events or corporate travel is advantageous. The successful candidate is expected to be organised, commercially aware, customer-focused and comfortable working collaboratively in a busy hotel environment, including occasional weekends or changing shifts.

Company Info

Four Points by Sheraton Sydney, Central Park is a Marriott International hotel located in the Central Park precinct at Chippendale, close to Sydney’s CBD, universities, shopping and public transport. The property combines practical accommodation with modern meeting facilities, dining and business services, serving corporate travellers, leisure guests and group events. Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous brands and countries. Four Points properties are known for approachable service, comfortable stays and a relaxed atmosphere aimed at both business and leisure travellers. Employees generally benefit from structured training, international career opportunities, hotel discounts and exposure to established hospitality systems and service standards.

Destination Guide

Australia offers strong opportunities in hospitality, tourism, reservations, events and hotel operations, particularly in Sydney, Melbourne, Brisbane, Perth and regional resort areas. Workplace culture is generally professional but informal, with emphasis on punctuality, teamwork, safety and clear communication. Sydney provides a multicultural lifestyle, beaches, public transport, dining and extensive entertainment, although accommodation and living costs are high. Australia is not a single island but a country and continent, with Tasmania as its main island state. Foreign applicants usually need an appropriate work visa, such as an employer-sponsored visa, skilled visa or eligible Working Holiday visa; requirements depend on nationality, age, occupation and sponsorship. Before relocating, arrange a tax file number, bank account, health cover and suitable accommodation. Checking official Department of Home Affairs guidance is essential because visa conditions change.