Groups & Reservations Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Groups & Reservations Coordinator supports group bookings from enquiry through confirmation, coordinating room blocks, contracts, deposits, billing details and guest requirements. The role typically requires hotel reservations or front-office experience, strong administration skills, excellent attention to detail and confidence using property-management or booking systems. Candidates should communicate professionally with guests, travel partners and internal departments, manage competing deadlines and resolve booking issues promptly. Experience with Marriott systems, group reservations, events or corporate travel is advantageous. The successful candidate is expected to be organised, commercially aware, customer-focused and comfortable working collaboratively in a busy hotel environment, including occasional weekends or changing shifts.

About the employer

Four Points by Sheraton Sydney, Central Park is a Marriott International hotel located in the Central Park precinct at Chippendale, close to Sydney’s CBD, universities, shopping and public transport. The property combines practical accommodation with modern meeting facilities, dining and business services, serving corporate travellers, leisure guests and group events. Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous brands and countries. Four Points properties are known for approachable service, comfortable stays and a relaxed atmosphere aimed at both business and leisure travellers. Employees generally benefit from structured training, international career opportunities, hotel discounts and exposure to established hospitality systems and service standards.