Front Office Manager

Job Description

The Front Office Manager oversees daily reception and guest-services operations at Moxy Putrajaya. Requirements typically include several years of hotel front-office experience, supervisory or management experience, strong English communication skills, and familiarity with hotel property-management systems. Knowledge of Malaysian hospitality practices and additional languages is beneficial. The successful candidate is expected to lead and coach the front-office team, manage check-in and check-out, handle guest concerns professionally, coordinate with housekeeping and other departments, monitor room availability and revenue procedures, and maintain Marriott service standards. Flexibility for shifts, weekends and public holidays is essential. The role also requires sound judgment, good organization, attention to detail and a lively, guest-focused approach suited to the Moxy brand.

Company Info

Moxy Putrajaya is a contemporary lifestyle hotel operated under Marriott International's Moxy Hotels brand. Moxy is designed around social spaces, modern rooms, informal service and an energetic atmosphere that appeals particularly to younger business and leisure travelers. The property is located in Putrajaya, Malaysia's planned administrative capital, with access to government offices, attractions, shopping areas and Kuala Lumpur International Airport. Marriott International is one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous countries and offering structured training, global career mobility and employee travel benefits. At Moxy Putrajaya, team members are generally expected to be approachable, creative, efficient and comfortable working in a fast-paced environment. The hotel combines Marriott's operational standards with Moxy's relaxed, social personality.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Putrajaya, Penang, Langkawi, Sabah and Sarawak, especially in hotels, restaurants, resorts, tourism and events. Putrajaya is modern, clean and family-oriented, while nearby Kuala Lumpur provides greater nightlife, shopping and international connections. Malaysian culture blends Malay, Chinese, Indian and Indigenous influences, with festivals, varied food and widespread English use. Living costs are moderate, although central Kuala Lumpur and resort islands can be more expensive. Langkawi, Penang and Sabah offer island lifestyles, beaches and outdoor activities; Putrajaya is inland rather than an island. Foreign nationals normally need an employer-sponsored Employment Pass, and should secure approval before starting work. Employers commonly assist with permits, accommodation guidance and relocation paperwork, but requirements vary by nationality and position. Candidates should budget for deposits, transport, insurance and document processing, and verify current immigration rules with the Malaysian embassy or employer.