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[Rooms] Guest Experience - Butler - Bvlgari Hotel Tokyo

Japan Bvlgari Hotel Tokyo ¥3,500,000–¥5,500,000 per year, depending on experience and language skills*
Job Description

The Butler supports the guest journey from arrival through departure, delivering highly personalized service in guest rooms and public areas. Responsibilities typically include welcoming guests, handling luggage and unpacking or packing assistance, coordinating special requests, arranging transportation and dining, maintaining detailed guest preferences, and liaising with housekeeping, food and beverage, concierge, and other departments. Candidates are expected to have luxury hotel or guest-service experience, excellent English and preferably Japanese communication skills, polished grooming, strong cultural awareness, discretion, and a calm, service-focused attitude. Flexibility for shifts, weekends, and holidays is essential. Attention to detail, problem-solving ability, and confidence serving high-profile international guests are important for success at Bvlgari Hotel Tokyo.

Company Info

Bvlgari Hotel Tokyo is a luxury property operated under the Bvlgari Hotels & Resorts brand, part of Marriott International’s global hotel portfolio. Located in central Tokyo, the hotel combines Italian design and Bvlgari’s jewelry heritage with Japanese hospitality, offering refined rooms and suites, restaurants, a bar, spa facilities, and highly personalized guest services. Its guests commonly include luxury leisure travelers, business visitors, celebrities, and high-profile international clients. The hotel emphasizes discretion, precision, elegant presentation, and memorable experiences. Employees work in a multilingual, multicultural environment and collaborate across rooms, dining, spa, concierge, and corporate support functions. Employment conditions, benefits, and final compensation are determined by the hotel and may vary according to experience, qualifications, employment status, and internal policies.

Destination Guide

Japan offers opportunities in luxury hotels, restaurants, tourism, retail, technology, education, and corporate services, especially in Tokyo, Osaka, Kyoto, and resort areas. Hospitality employers value Japanese language ability, punctuality, presentation, teamwork, and respect for omotenashi, the tradition of thoughtful service. Life in Tokyo is convenient, safe, and highly connected, though housing and commuting can be expensive. Japan has distinct seasons, excellent public transport, rich food culture, historic neighborhoods, and easy access to mountains and coastal areas. Foreign nationals generally need an appropriate work visa before starting employment; hotel roles may require an Engineer/Specialist in Humanities/International Services visa or another qualifying status. A confirmed job offer, passport, photographs, and supporting documents are normally required. Applicants should verify sponsorship, salary, accommodation, taxes, health insurance, and relocation support directly with the employer.