Rooms Guest Service Attendant

Job Description

The Rooms Guest Service Attendant maintains guest rooms and related areas to Sheraton’s cleanliness and presentation standards. Duties typically include making beds, cleaning and sanitising bathrooms, replenishing amenities, handling linen, reporting maintenance issues, responding politely to guest requests, and protecting guest privacy. Candidates should be physically fit, reliable, detail-oriented, well presented, and comfortable working on their feet in a warm island environment. Previous housekeeping or hotel experience is helpful, although practical training may be provided. Good communication, teamwork, flexibility with shifts, weekends and public holidays, and a friendly service attitude are expected. The role may also require safe handling of cleaning products and adherence to hotel health, safety and environmental procedures.

Company Info

Sheraton Resort & Spa Tokoriki Island Fiji is a luxury island resort in Fiji’s Mamanuca Islands and operates under the Sheraton brand, part of Marriott International. The resort combines beachfront accommodation, restaurants, recreation, spa services and event facilities in a tropical setting. Its team serves leisure travellers, couples, families and groups, with a strong focus on warm Fijian hospitality and international guest-service standards. Working at the resort generally involves close teamwork across housekeeping, food and beverage, front office, engineering and guest activities. As an island property, employees may receive benefits such as staff accommodation, meals, transport arrangements and access to resort facilities, depending on the employment package. Specific conditions, salary and benefits should be confirmed directly with the employer because they can vary by contract and experience.

Destination Guide

Fiji offers employment opportunities in resorts, hotels, restaurants, tourism, housekeeping, construction, retail, transport, education and healthcare. Tokoriki is a small resort island, so life is peaceful, community-focused and centred on the sea, with limited shopping and entertainment compared with Nadi or Suva. Fijian culture values hospitality, respect, family, communal living and traditional ceremonies such as kava gatherings. The lifestyle is outdoors-oriented, with swimming, snorkelling, diving, boating and beach activities, although supplies and medical services may require travel to larger islands. Foreign workers normally need an employer-sponsored work permit before starting employment; requirements can include a valid passport, contract, qualifications or experience, medical checks and police clearances. Employers commonly assist with permits, transport from the mainland and island accommodation, but this must be confirmed in writing. Relocating employees should budget for personal items, communication costs and occasional travel off-island.