Loss Prevention Officer

Job Description

The Loss Prevention Officer helps protect guests, employees, hotel property and company assets at The St. Regis Kuala Lumpur. Responsibilities typically include monitoring CCTV, conducting patrols, responding to incidents, preparing reports, controlling access, supporting emergency procedures and assisting with investigations. Candidates should have relevant security or hotel experience, good observation and communication skills, physical fitness, integrity and the ability to remain calm under pressure. Familiarity with local safety procedures, basic computer skills and flexibility to work rotating shifts, nights, weekends and public holidays are expected. A valid Malaysian security licence or related training may be advantageous. The successful candidate should deliver discreet, professional service while consistently following Marriott and hotel security standards.

Company Info

The St. Regis Kuala Lumpur is a luxury hotel in Malaysia operated under the St. Regis Hotels & Resorts brand, part of Marriott International. Located in the KL Sentral area, the hotel serves international travellers, business guests, local residents and high-end event clients. It is known for refined hospitality, elegant accommodation, personalised butler service, premium dining and sophisticated meeting facilities. As part of Marriott International, the property operates within a global hospitality network offering structured service standards, training and potential career mobility. Employees are generally expected to demonstrate discretion, professionalism, attention to detail and a strong commitment to guest experience. The hotel’s Loss Prevention team works closely with hotel departments, local authorities and emergency services to maintain a safe, secure and welcoming environment for guests and colleagues.

Destination Guide

Malaysia offers strong opportunities in hospitality, tourism, retail, aviation, technology, healthcare and professional services, especially in Kuala Lumpur, Penang, Langkawi, Johor Bahru and Kota Kinabalu. Although Kuala Lumpur is inland, it is a practical base for exploring Malaysia’s islands and coastal destinations. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in workplaces. Life in Kuala Lumpur combines modern shopping, restaurants and public transport with a relatively affordable cost of living compared with many global cities. Foreign workers normally need an employer-sponsored work permit before starting employment; requirements depend on nationality, role and sector. Relocating staff should confirm visa approval, accommodation, insurance and document requirements with the employer. Malaysia’s tropical climate is hot and humid year-round, with heavier rain during monsoon periods.