Doorman - Residential Services

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Doorman supports residents and guests at The St. Regis Residences Kuala Lumpur by providing a polished arrival and departure experience. Requirements typically include customer-service experience in a luxury hotel, residence, or hospitality environment; professional grooming; good communication skills; physical stamina for standing and assisting with luggage; and flexibility to work shifts, weekends, and public holidays. Candidates should be courteous, attentive, discreet, and confident when handling resident requests. Responsibilities may include opening doors, greeting and escorting guests, arranging taxis, assisting with luggage, monitoring arrivals, coordinating with reception and security, and maintaining high service standards. English is generally required, while Malay and other languages are advantageous.

About the employer

The St. Regis Residences Kuala Lumpur is a luxury residential property associated with the St. Regis brand, part of Marriott International, one of the world's largest hospitality companies. St. Regis is known for refined service, elegant surroundings, personalized guest experiences, and its signature butler-service tradition. The Kuala Lumpur residences cater to affluent residents and international visitors seeking premium accommodation, privacy, and convenient access to the city's business, shopping, and cultural districts. Employees typically work within a high-service environment where presentation, discretion, responsiveness, and attention to detail are especially important. Marriott International offers opportunities across hotels and residences worldwide, with structured operating standards, training, and potential career mobility. The exact employing entity, benefits, and employment terms should be confirmed directly during recruitment.