The Assistant Manager, Reservations is expected to support the Reservations Manager in overseeing daily room-booking operations, ensuring accurate reservations, strong conversion, and excellent guest service. Requirements typically include hotel reservations or front-office experience, knowledge of property-management and reservation systems, strong communication skills, attention to detail, and the ability to coach colleagues. The candidate should manage booking enquiries, monitor room availability and rates, coordinate with Front Office and Revenue teams, resolve reservation issues, and maintain accurate records. Flexibility, professional presentation, problem-solving ability, and willingness to work shifts, weekends, and public holidays are expected. Knowledge of Marriott standards and experience with Opera or similar systems would be advantageous.
Courtyard by Marriott Colombo is a contemporary business and lifestyle hotel in Colombo, Sri Lanka, operated under Marriott International's Courtyard brand. The property serves business travellers, leisure guests, groups, and visitors attending events in the capital. It offers modern accommodation, food and beverage outlets, meeting facilities, fitness amenities, and Marriott Bonvoy guest benefits. Courtyard hotels generally focus on practical comfort, efficient service, and a welcoming atmosphere for both short and extended stays. Marriott International is one of the world's largest hospitality companies, with a broad portfolio of hotels and resorts across numerous brands and countries. Working at the Colombo property may provide exposure to international operating standards, structured training, guest-service practices, and career opportunities across hotel departments and the wider Marriott network.
Sri Lanka offers opportunities in hospitality, tourism, IT, finance, education, healthcare, engineering, and customer service, with Colombo providing the broadest professional market. The culture combines South Asian, Buddhist, Hindu, Muslim, and Christian traditions, and workplaces generally value courtesy, teamwork, and respect for seniority. Colombo has restaurants, shopping, beaches, international schools, and reliable urban services, while the island offers affordable travel, mountains, wildlife, and coastal living. Expenses are usually lower than in Western countries, though imported goods and premium housing can be costly. Foreign nationals normally need an employer-sponsored work or residence visa before taking employment; requirements and approvals should be confirmed with Sri Lankan immigration authorities. Candidates should secure a written offer, clarify accommodation, transport, insurance, taxes, and relocation support, and avoid working on a tourist visa.
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