Director of Rooms - Khao Lak Marriott Beach Resort & Spa

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Rooms leads the resort’s rooms division, including Front Office, Housekeeping, Guest Services and related guest-experience functions. Responsibilities include setting service standards, managing departmental budgets and staffing, monitoring occupancy and guest satisfaction, coordinating with other departments, and ensuring compliance with Marriott policies and local regulations. Candidates are expected to have substantial experience in rooms operations, preferably in an upscale or luxury hotel, with strong leadership, financial, communication and problem-solving skills. Experience with hotel property-management systems, revenue coordination and multicultural teams is advantageous. The role requires a hands-on, guest-focused manager who can work flexible hours, manage operational pressure and develop colleagues.

About the employer

Khao Lak Marriott Beach Resort & Spa is a Marriott International resort property located in Khao Lak, Phang Nga, on Thailand’s Andaman coast. The resort is positioned around leisure travel, beachfront experiences, spa and wellness, dining, events and family hospitality. Marriott International is one of the world’s largest hotel companies, operating a broad portfolio of brands across luxury, premium and select-service segments in more than 140 countries and territories. Its properties are supported by established operating standards, global training, loyalty-programme benefits and career mobility. At a resort such as Khao Lak Marriott, leaders typically work with international guests and colleagues while balancing commercial performance with personalized service and sustainable local operations.