The Guest Experience Agent welcomes guests, supports check-in and check-out, handles requests, provides local information, resolves concerns and helps create a personalised hotel experience. Candidates should have previous experience in guest services, front office or a luxury hospitality environment, strong communication skills and a professional, guest-focused attitude. Fluency in English and Spanish is generally expected; additional languages are valuable. The role requires flexibility to work shifts, weekends and holidays, confidence using hotel systems, attention to detail and the ability to remain calm under pressure. Marriott expects candidates to represent Hotel Arts Barcelona’s luxury standards, work effectively with colleagues and consistently deliver warm, efficient and discreet service.
Hotel Arts Barcelona is a luxury Marriott property located beside the Mediterranean in Barcelona’s Port Olímpic area. Recognised for its distinctive high-rise architecture, sea and city views, upscale accommodation, restaurants, spa and event facilities, the hotel serves leisure travellers, business guests and international groups. As part of Marriott International, it operates within one of the world’s largest hospitality networks, giving employees access to structured training, global service standards and potential career mobility. The hotel places strong emphasis on personalised guest experiences, professional presentation, teamwork and attention to detail. Its workforce supports a wide range of departments, including rooms, food and beverage, events, engineering, wellness and guest relations. Working at Hotel Arts can provide valuable experience in luxury hospitality, particularly for candidates interested in international tourism and premium hotel operations.
Spain’s main island destinations include Mallorca, Ibiza, Menorca, Tenerife, Gran Canaria, Lanzarote and Fuerteventura. Tourism creates opportunities in hotels, restaurants, resorts, guest services, entertainment, transport, retail and seasonal activity businesses. Mallorca and the Canary Islands offer relatively broad year-round employment, while Ibiza is especially busy during the summer and has a strong nightlife and events culture. Island life is generally relaxed and outdoor-oriented, with beaches, water sports, local festivals and close communities, although housing can be expensive and seasonal work may involve shared accommodation. EU, EEA and Swiss nationals can work in Spain after completing registration requirements. Non-EU applicants normally need an employer-sponsored work permit and suitable visa before starting employment. Relocating typically requires an employment contract, accommodation planning, health coverage, a Spanish tax number and social-security registration. Barcelona is not an island, but the same national work and relocation rules apply.
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