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B&F Order Taker - In Room Dining

United Arab Emirates W Dubai-Mina Seyahi AED 3,000–5,000 per month, often with service charge, accommodation, meals, transport, medical insurance, and annual air ticket benefits*
Job Description

The B&F Order Taker – In Room Dining is responsible for answering guest calls, accurately recording food and beverage orders, explaining menu items, confirming delivery details, and coordinating with the kitchen and room-service team. Candidates should have hospitality or customer-service experience, strong communication skills, a professional telephone manner, basic computer knowledge, and good English; additional languages are an advantage. The role requires attention to detail, menu knowledge, upselling ability, and a calm, courteous approach when handling requests or complaints. Candidates are expected to work efficiently in a busy luxury-hotel environment, maintain accurate order records, follow food-safety and service standards, and work flexible shifts, including evenings, weekends, and public holidays.

Company Info

W Dubai – Mina Seyahi is a luxury beachfront hotel in Dubai operated under the W Hotels brand, part of Marriott International. The property combines contemporary design, energetic entertainment, dining venues, beach and pool experiences, and personalized service for leisure and business travelers. W Hotels is known for its modern, lifestyle-focused atmosphere, distinctive programming, and commitment to creating memorable guest experiences. Employees typically work in a multicultural environment and follow Marriott’s standards for service quality, professionalism, guest satisfaction, safety, and responsible business practices. The hotel offers opportunities across rooms, food and beverage, culinary, recreation, engineering, finance, and guest services. As part of Marriott International, team members may also benefit from structured training, career development, internal mobility, and employee travel programs, subject to company policies and eligibility.

Destination Guide

The United Arab Emirates is not an island, but it offers extensive coastal living, including Dubai’s beachfront districts and man-made islands such as Palm Jumeirah. Hospitality, tourism, aviation, retail, events, construction, technology, and healthcare provide many job opportunities, especially in Dubai and Abu Dhabi. The culture is multicultural and generally respectful, while Islamic customs influence dress, public behavior, and religious holidays. Lifestyle options range from beaches, restaurants, shopping, and nightlife to desert activities and water sports. Employers commonly sponsor work visas, arrange medical testing and Emirates ID processing, and may provide accommodation or a housing allowance, depending on the contract. Confirm salary, benefits, probation terms, transport, accommodation, insurance, and visa responsibility before accepting an offer. Dubai is convenient but expensive, so budgeting for rent and daily expenses is important if housing is not included.

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