Ambassador (Bellhop) - W Barcelona

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Ambassador (Bellhop) welcomes guests, handles luggage, escorts visitors to rooms, supports arrivals and departures, and provides friendly information about the hotel and Barcelona. Candidates should have a polished appearance, strong customer-service and communication skills, and the ability to work efficiently in a busy luxury-hotel environment. Previous experience in bell service, front office, hospitality, or a similar guest-facing role is advantageous. Fluency in Spanish and good English are generally expected; additional languages are valued. The role requires flexibility for shifts, weekends, and holidays, physical ability to lift and transport luggage, teamwork, discretion, and a proactive attitude consistent with W Hotels standards.

About the employer

W Barcelona is a luxury lifestyle hotel operated under the W Hotels brand, part of Marriott International. Known locally as the Sail Hotel because of its distinctive sail-shaped design on the Barceloneta waterfront, it offers stylish guest rooms, restaurants, bars, event facilities, spa services, and vibrant social spaces. W Hotels targets design-conscious and experience-focused travellers, combining international service standards with energetic local character. Employees work in a multicultural environment and are expected to create memorable, personalised guest experiences while maintaining professional hospitality standards. Marriott International is one of the world's largest hotel companies, with a broad portfolio of brands and opportunities for training, career mobility, and employee travel benefits. Conditions for this position may also be influenced by Spanish employment law and the applicable hospitality collective agreement.