SPA Manager - Emirates Wolgan Valley, a Ritz-Carlton, Lodge

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Spa Manager is responsible for overseeing daily spa operations, treatment quality, guest satisfaction, team performance, scheduling, inventory, budgets and compliance with health and safety standards. Candidates are expected to have proven spa or wellness management experience, strong knowledge of treatments and service procedures, excellent communication and leadership skills, and the ability to maintain luxury hospitality standards. Experience in a resort, hotel or remote destination is highly desirable. The role also requires commercial awareness, staff development skills, attention to detail and flexibility to support operational needs in a premium regional property.

About the employer

Emirates Wolgan Valley, a Ritz-Carlton Reserve, was a luxury conservation resort in the Blue Mountains region of New South Wales, Australia, operated under the Marriott International luxury portfolio. The property was known for combining high-end accommodation, nature-based experiences, wellness services and environmental conservation across a large private reserve. Its spa operations were designed around relaxation, restorative treatments and the surrounding landscape. The Ritz-Carlton brand is recognised globally for personalised service, refined facilities and strong attention to guest experience. Because the property has experienced operational changes and periods of closure, applicants should confirm the current operating status, employer entity, benefits and work location directly with Marriott International before accepting an offer.