Housekeeping Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Manager oversees daily housekeeping operations, guest-room presentation, public-area cleanliness, laundry coordination, inventory control, and team performance at The Ritz-Carlton Melbourne. Candidates typically need supervisory or management experience in luxury hotels, strong knowledge of cleaning standards, scheduling, health and safety, and quality-control procedures. Excellent communication, organisation, problem-solving, and people-management skills are expected. The successful candidate should be highly guest-focused, detail-oriented, comfortable working flexible shifts including weekends and public holidays, and able to maintain the Ritz-Carlton’s exacting service standards while coaching and motivating colleagues.

About the employer

The Ritz-Carlton Melbourne is a luxury hotel operated under The Ritz-Carlton brand, part of Marriott International, one of the world’s largest hospitality companies. The hotel delivers premium accommodation, dining, meetings, wellness, and personalised guest services in Melbourne’s central business district. Ritz-Carlton properties are recognised for refined surroundings, exceptional service, attention to detail, and a strong culture of employee development. Team members are expected to anticipate guest needs, protect brand standards, and create memorable experiences through thoughtful and professional service. Marriott International offers opportunities across hotels and corporate functions worldwide, supported by training, internal mobility, and associate benefits that may include travel discounts. Working at The Ritz-Carlton Melbourne can suit hospitality professionals seeking experience in a high-end, internationally recognised environment.