The Club Lounge Agent welcomes and assists guests in the Ritz-Carlton Club Lounge, providing personalized check-in and check-out, concierge support, dining and beverage service, local recommendations, and prompt responses to requests. Candidates should have excellent communication and interpersonal skills, a polished and professional manner, strong attention to detail, and a genuine passion for luxury hospitality. Previous experience in front office, concierge, lounge, or food and beverage operations is beneficial. English and Japanese communication skills are generally expected, while additional languages are an advantage. The role requires flexibility to work shifts, weekends, and holidays, along with the ability to maintain high service standards in a fast-paced environment.
The Ritz-Carlton, Fukuoka is a luxury hotel operated by Marriott International, one of the world's largest hospitality companies. Located in Fukuoka, a major city on Japan's Kyushu island, the hotel combines refined accommodation, acclaimed dining, wellness facilities, and highly personalized service. Ritz-Carlton properties are known for their emphasis on genuine care, attention to detail, and memorable guest experiences. Employees work in an international environment and receive training based on Marriott's global service standards. The hotel offers opportunities across rooms, food and beverage, culinary, events, spa, engineering, and administrative departments. As part of Marriott, eligible employees may also access company benefits, career development programs, and opportunities to transfer or progress within a worldwide portfolio of hotels and resorts.
Japan offers strong opportunities in hotels, restaurants, tourism, technology, education, manufacturing, and healthcare. Fukuoka is especially attractive for hospitality workers because it is a welcoming, international city with lower living costs than Tokyo and excellent transport links across Kyushu. Japanese workplace culture values punctuality, teamwork, respect, cleanliness, and careful attention to service. Daily life is convenient, with reliable public transport, excellent food, safe neighborhoods, and four distinct seasons. English may be useful in international hotels, but Japanese ability significantly improves career prospects and everyday integration. Foreign employees generally need an appropriate work visa sponsored by an employer; common routes include the Engineer/Specialist in Humanities/International Services visa or the Specified Skilled Worker visa, depending on the role and qualifications. Applicants should arrange housing, residence registration, health insurance, and a bank account after arrival. Costs vary, with rent and deposits requiring advance planning.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...