F&B and Event Service Expert

Job Description

The F&B and Event Service Expert supports restaurant, bar, banquet, and event operations at The Ritz-Carlton Osaka. The role typically requires hospitality or food-and-beverage experience, strong communication skills, professional grooming, and the ability to work flexible shifts, including evenings, weekends, and holidays. Japanese-language ability is highly valuable, while English or other foreign-language skills may be preferred. The successful candidate is expected to deliver polished, personalized service, understand menus and beverages, coordinate smoothly with kitchen and event teams, handle guest requests professionally, and maintain Ritz-Carlton standards for cleanliness, presentation, and service recovery. Attention to detail, teamwork, reliability, and a genuine interest in creating memorable guest experiences are essential.

Company Info

The Ritz-Carlton Osaka is a luxury hotel operated under Marriott International, one of the world’s largest hospitality companies. Located in Osaka’s Umeda district, the hotel combines European-inspired elegance with Japanese hospitality and serves leisure travelers, business guests, dining customers, and event groups. Its operations include luxury accommodation, restaurants and bars, banquets, meetings, spa facilities, and personalized guest services. The Ritz-Carlton brand is known for refined service, attention to detail, and a strong culture of anticipating guest needs. Employees generally work in structured, international environments with opportunities to develop hospitality, language, and leadership skills. The hotel also benefits from Marriott’s global network, training resources, and employee travel programs, subject to eligibility and local employment conditions.

Destination Guide

Japan offers hospitality opportunities in hotels, restaurants, resorts, ryokan, tourism, events, and food service, especially in Osaka, Tokyo, Kyoto, Okinawa, and Hokkaido. Customer service is formal and detail-oriented, with punctuality, politeness, teamwork, and respect for hierarchy highly valued. Osaka provides a lively urban lifestyle, excellent public transport, diverse food, and comparatively lower living costs than Tokyo, although rent can still be substantial. Summers are hot and humid, while winters are generally mild in Osaka. Foreign workers usually need an appropriate work status, such as an Engineer/Specialist in Humanities/International Services visa or a Specified Skilled Worker visa, depending on the job and qualifications. Employers may assist with sponsorship, but requirements vary. Applicants should prepare Japanese-language documents, confirm housing and insurance arrangements, and budget for deposits, transport, taxes, and national health insurance. Learning conversational Japanese will significantly improve daily life and career prospects.