The Senior Sales Manager – Reactive is responsible for converting incoming group, meeting, event and corporate business enquiries into confirmed bookings for Sheraton Petaling Jaya Hotel. Requirements typically include several years of hotel sales or event experience, strong knowledge of the Malaysian hospitality market, excellent communication and negotiation skills, commercial awareness, and confidence using CRM and hotel sales systems. The successful candidate is expected to respond promptly to enquiries, prepare proposals, conduct client presentations and site inspections, negotiate contracts, maintain accurate sales records, and coordinate closely with events, rooms, food and beverage, and operations teams. A proactive, target-focused approach, professional presentation, strong relationship-building ability, and flexibility to support occasional evenings or weekends are important.
Sheraton Petaling Jaya Hotel is an upscale Marriott International property located in Petaling Jaya, Selangor, within the Greater Kuala Lumpur area. The hotel serves business travellers, leisure guests, meetings, weddings and social events, offering accommodation, restaurants, conference facilities, fitness and guest services. As part of the Sheraton brand, it aims to provide welcoming public spaces, dependable service and a strong connection with the local community. Marriott International is one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts across many countries. Employees generally work within established brand standards while benefiting from structured training, international career opportunities and Marriott's global loyalty ecosystem. The hotel's location near corporate districts, shopping areas and Kuala Lumpur makes it an important venue for corporate and event-related business in the Klang Valley.
Malaysia offers varied opportunities in hotels, tourism, restaurants, events, retail, technology and shared services. Kuala Lumpur and Selangor provide the widest professional market, while Penang, Langkawi, Sabah and Sarawak have strong hospitality and resort employment. Culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in business, alongside Bahasa Malaysia. Lifestyle ranges from city living and shopping to beaches, diving, rainforest activities and island travel. Malaysia has popular destinations including Langkawi, Penang, Perhentian, Redang, Tioman and islands around Sabah. Foreign employees normally need an employer-sponsored Employment Pass, and approval depends on role, qualifications and current immigration rules. Employers usually manage the application. Relocation costs, housing, transport and healthcare should be checked carefully, particularly for resort locations. Weather is tropical and humid year-round, with monsoon conditions varying by coast.
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