F&B Service Expert

Job Description

The F&B Service Expert provides welcoming, efficient service in the restaurant, bar, banquet or related food-and-beverage areas at AC Hotel Gold Coast. Requirements typically include previous hospitality or customer-service experience, a professional presentation, strong communication skills, basic food-and-beverage knowledge, and the ability to work flexible shifts, including weekends and public holidays. Responsible Service of Alcohol certification may be required. The successful candidate is expected to greet guests warmly, take and deliver orders accurately, maintain clean and attractive service areas, process payments, support colleagues and follow Marriott service, hygiene and workplace-safety standards. Reliability, teamwork, attention to detail and a genuine interest in creating enjoyable guest experiences are important.

Company Info

AC Hotel Gold Coast is part of Marriott International’s AC Hotels by Marriott brand, a modern, design-focused hotel collection created for contemporary travellers. The brand combines European-inspired style with practical comfort, social public spaces and thoughtfully presented food and beverages. Located on Queensland’s Gold Coast, the hotel serves leisure visitors, business travellers and event guests, with accommodation, dining and guest-service operations requiring a coordinated, professional team. Marriott International is one of the world’s largest hospitality companies, operating and franchising thousands of hotels and resorts across numerous brands and countries. Employees may benefit from structured training, international hospitality standards, career-development opportunities and Marriott’s associate travel programs, subject to eligibility. The Gold Coast property offers a fast-paced environment where service quality, teamwork, cultural awareness and consistent attention to detail are central to the guest experience.

Destination Guide

Australia is a large island country with strong employment opportunities in tourism, hotels, restaurants, events and seasonal hospitality, particularly in the Gold Coast, Sydney, Melbourne, Brisbane and regional resort areas. The culture is generally informal, multicultural and friendly, while workplaces value punctuality, safety, equality, teamwork and direct communication. The Gold Coast offers beaches, warm weather, outdoor activities and an active lifestyle, although rents and transport costs should be considered. Hospitality roles may require Responsible Service of Alcohol certification and relevant food-safety training. Visa options can include Working Holiday visas, employer-sponsored pathways and student visas with work limits; eligibility depends on nationality, age, qualifications and current immigration rules. Candidates should check the Australian Department of Home Affairs before travelling. Plan accommodation, tax-file registration, health insurance and sufficient savings for relocation.