Learning and Development Coordinator

Job Description

The Learning and Development Coordinator supports the hotel’s training activities, including scheduling programs, preparing materials, maintaining training records, coordinating with department managers, and helping deliver orientation and employee development initiatives. The role typically requires strong organization, communication, and administrative skills, along with confidence using Microsoft Office and handling confidential employee information. Fluency in Japanese and practical English communication are likely expected in an international hotel environment. The successful candidate should be service-minded, dependable, detail-oriented, and comfortable working with employees from different departments and cultural backgrounds. Previous experience in hotel operations, human resources, or staff training is advantageous.

Company Info

The Westin Tokyo is a luxury hotel in Ebisu, Tokyo, operated under Marriott International’s Westin brand. Westin hotels focus on guest wellbeing through wellness-oriented services, comfortable accommodation, nutritious dining, fitness facilities, and restorative experiences. The property serves international travelers, business guests, families, and local customers, and includes guestrooms, restaurants, meeting facilities, a spa, and fitness amenities. As part of Marriott International, the hotel benefits from a global hospitality network, structured career development, employee training, and opportunities to work across different hotel departments and destinations. Employees are generally expected to demonstrate thoughtful service, professionalism, teamwork, cultural awareness, and commitment to Marriott’s hospitality standards.

Destination Guide

Japan offers varied hospitality opportunities in Tokyo, Osaka, Kyoto, Okinawa, Hokkaido, and resort islands, including hotel operations, food and beverage, tourism, wellness, and guest services. Workplace culture usually values punctuality, respect, teamwork, careful attention to detail, and appropriate business etiquette. Tokyo provides excellent public transport, international communities, restaurants, and entertainment, though housing and daily expenses can be high. Okinawa and other island destinations offer a slower lifestyle and strong resort employment but may have fewer year-round career options. Foreign employees normally need an appropriate work visa, commonly sponsored by the employer; requirements depend on the position and qualifications. Applicants should prepare translated credentials, a valid passport, and Japanese-language documents where required. Research housing, taxation, health insurance, transportation, and local registration before relocating.