F&B Support Expert (F&B Reservations Agent)

Job Description

The F&B Support Expert (F&B Reservations Agent) manages restaurant reservations and supports guests before and during their dining experience. Requirements typically include strong communication and customer-service skills, professional telephone manner, attention to detail, basic computer knowledge, and good spoken English; additional languages and hotel or restaurant experience are advantageous. The candidate is expected to handle bookings accurately, explain dining options, coordinate with restaurant teams, respond promptly to guest requests, and maintain Marriott service standards. Flexibility is important, as the role may involve rotating shifts, weekends, and public holidays in a busy luxury hotel environment.

Company Info

Marriott Marquis City Center Doha Hotel is a large luxury hotel in Doha, Qatar, connected to the City Center Doha shopping mall and located in the West Bay business district. It is part of Marriott International, one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts internationally. The property serves business travelers, leisure guests, families, and visitors attending conferences or events. Its facilities generally include several restaurants and bars, meeting and event spaces, guest rooms and suites, fitness and wellness facilities, and leisure amenities. Employees work in a multicultural environment and are expected to provide polished, attentive service in line with Marriott's hospitality standards. The hotel offers opportunities across food and beverage, rooms, culinary, events, guest services, engineering, finance, and other hotel departments.

Destination Guide

Qatar is a compact Gulf country rather than an island, with Doha as its main employment and cultural center. Hospitality jobs are available in international hotels, restaurants, resorts, catering companies, and major events, especially for candidates with customer-service, culinary, language, or hotel experience. The culture blends Islamic traditions with a highly international lifestyle; modest dress, respectful behavior, and awareness of Ramadan customs are important. Doha offers modern malls, museums, beaches, desert excursions, restaurants, and good air connections, although summers are extremely hot. Employers commonly arrange a work visa and residence permit, with medical checks and document attestation often required. Relocation packages may include accommodation, transport, meals, health insurance, annual leave, and return airfare, but these benefits should be confirmed in the offer. Qatar has no personal income tax on most employment earnings.