Welcome Trainee (Internship) - W Barcelona

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Welcome Trainee supports the front-office team in creating a warm, personalized arrival and departure experience for guests at W Barcelona. Typical duties may include welcoming visitors, assisting with check-in and check-out, responding to guest requests, providing information about the hotel and destination, and coordinating with other departments. The role generally requires hospitality or tourism studies, a professional and service-minded attitude, good communication skills, and fluency in English; Spanish and other languages are advantageous. Candidates are expected to be polished, energetic, flexible, reliable, and comfortable working shifts, weekends, and holidays in a busy luxury-hotel environment. Internship or university placement documentation may also be required.

About the employer

W Barcelona is a luxury lifestyle hotel operated under the W Hotels brand, part of Marriott International. Known locally as the Sail Hotel because of its distinctive sail-shaped design, it stands on Barcelona’s waterfront and combines contemporary design, dining, nightlife, wellness, and event facilities. W Hotels focuses on bold experiences, vibrant social spaces, stylish service, and a youthful, individualistic brand personality. The property serves international leisure travelers, business guests, event attendees, and luxury visitors seeking a lively stay in Barcelona. Employees work in a multicultural environment and are expected to deliver personalized, energetic service while collaborating across hotel departments. As part of Marriott International, W Barcelona offers exposure to global hospitality standards and may provide access to training, professional development, and international career opportunities.