The Sales Support Specialist assists DHL’s sales team with customer quotations, proposals, account information, reporting, order coordination, and administrative follow-up. The role typically requires a bachelor’s degree in business, marketing, logistics, or a related field, along with experience in sales support, customer service, logistics, or administration. Strong communication, organization, attention to detail, and proficiency in Microsoft Office and customer relationship management systems are expected. The successful candidate should be comfortable handling deadlines, coordinating with multiple departments, preparing accurate information, and responding professionally to customers and sales colleagues. Knowledge of freight forwarding or express logistics, analytical ability, and a customer-focused attitude are valuable advantages.
DHL is a global logistics and supply chain company operating in more than 220 countries and territories. It provides express delivery, freight transportation, warehousing, contract logistics, customs services, and supply chain management solutions. DHL is part of DHL Group and serves businesses ranging from small enterprises to multinational corporations across industries such as retail, healthcare, technology, manufacturing, and e-commerce. In the Philippines, DHL supports international shipping, domestic distribution, freight forwarding, and logistics operations through offices, service centers, and transport networks. The company is known for its international reach, recognizable brand, structured processes, and emphasis on customer service, operational quality, compliance, and sustainability. Employees commonly work in collaborative, performance-focused environments with opportunities to develop experience in sales, logistics, customer operations, and global supply chain management.
The Philippines offers career opportunities in logistics, shared services, customer support, sales, technology, tourism, and business-process operations, especially in Metro Manila, Cebu, Clark, and Davao. Its culture is welcoming, family-oriented, and strongly influenced by Asian, Spanish, and American traditions. English is widely used in workplaces. Lifestyle varies from busy urban living, shopping, and nightlife to relaxed coastal communities, hiking, diving, and island travel. Major islands include Luzon, Visayas, and Mindanao, with destinations such as Palawan, Boracay, Cebu, and Siargao. Foreign workers generally need an employer-sponsored work permit and appropriate visa, commonly arranged through the Bureau of Immigration; requirements depend on nationality and contract terms. Relocating to Manila offers more jobs but higher rent and traffic, while Cebu or Davao can provide a more relaxed and affordable environment. Health insurance, housing, transport, and tax arrangements should be confirmed before accepting an offer.
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