The AFR Import Manager oversees DHL’s air-freight import operations in the Philippines, ensuring shipments are processed accurately, compliantly, and on schedule. Typical requirements include a bachelor’s degree in logistics, supply chain, business, or a related field; several years of experience in air freight forwarding or import operations; knowledge of customs procedures, trade documentation, and shipment systems; and strong leadership, analytical, and communication skills. The successful candidate is expected to manage service quality, resolve operational issues, coordinate with overseas offices, airlines, brokers, and customers, monitor performance measures, and lead a capable operations team. Flexibility, customer focus, attention to detail, and the ability to work under time pressure are important.
DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. Its businesses include express delivery, air and ocean freight forwarding, contract logistics, road transport, warehousing, customs services, and supply-chain solutions. DHL is part of DHL Group and serves multinational companies, small businesses, governments, and individual customers. In the Philippines, its operations connect local importers and exporters with international markets through airports, distribution facilities, service centers, and global transportation networks. The company is known for international delivery expertise, structured processes, technology-enabled shipment visibility, and a strong emphasis on customer service, safety, compliance, and sustainability. Employees generally work in a performance-focused environment where collaboration across countries and functions is essential. Benefits and employment conditions vary according to the specific DHL business, location, level, and local employment contract.
The Philippines offers strong opportunities in logistics, shared services, manufacturing, technology, tourism, healthcare, and international business. Major employment centers include Metro Manila, Cebu, Clark, and Davao; logistics roles are especially concentrated near ports, airports, and industrial zones. Filipino culture is generally warm, family-oriented, English-friendly, and relationship-driven, with a relaxed social style and varied regional traditions. Lifestyle costs are lower than in many Western countries, although housing and commuting in Metro Manila can be expensive. Foreign nationals normally need an employer-sponsored work visa or permit, commonly arranged after receiving a formal job offer; requirements depend on nationality and position. Relocating employees should budget for housing deposits, private healthcare, transport, and humid tropical weather. Local salary taxes, employment rules, and visa conditions should be confirmed with DHL and Philippine authorities before moving.
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