The Air Freight Specialist supports the planning, coordination, and execution of international air shipments. Typical responsibilities include preparing shipping documents, arranging bookings, tracking cargo, coordinating with airlines, customs brokers, customers, and destination offices, and resolving service or documentation issues. Candidates usually need experience in freight forwarding, air cargo, logistics, or customer service, together with good knowledge of shipment processes and trade documentation. Strong attention to detail, organization, communication, and problem-solving skills are expected. Familiarity with freight management systems, customs requirements, and Microsoft Office is useful. The role may require working across time zones, meeting service-level targets, and maintaining accurate records in a fast-paced environment.
DHL is a global logistics and supply chain company operating in more than 220 countries and territories. It provides express delivery, air and ocean freight, road transportation, contract logistics, warehousing, customs support, and supply chain solutions for businesses and consumers. DHL is part of DHL Group, which also includes major divisions such as DHL Express, DHL Global Forwarding, DHL Supply Chain, and DHL eCommerce. In the Philippines, the company supports international trade through freight forwarding, express shipments, customs coordination, and logistics services. Employees typically work in an international, process-driven environment where reliability, compliance, customer service, and operational efficiency are highly valued. DHL is also known for structured training, safety programs, technology adoption, and career opportunities across transport, logistics, commercial, and corporate functions.
The Philippines offers strong opportunities in logistics, shared services, aviation, IT, tourism, and customer support, particularly in Metro Manila, Cebu, Clark, and Davao. English is widely used in business, while Filipino and regional languages are common in daily life. The culture is generally friendly, family-oriented, and relationship-focused; punctuality and professional communication are important at work. Manila provides the widest employment market but has heavy traffic and higher living costs. Cebu and Clark offer growing business communities and a more relaxed lifestyle, while many islands provide affordable living and access to beaches and outdoor activities. Foreign workers normally need an employer-sponsored work permit and appropriate visa, commonly a 9(g) employment visa; requirements should be confirmed with Philippine authorities. Relocation planning should include housing, healthcare, transport, taxes, and employer support.
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