Specialist - Air Freight

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Specialist - Air Freight role typically requires experience in freight forwarding, air-cargo operations, shipment documentation, customs procedures, and customer service. Candidates should be comfortable coordinating bookings, preparing quotations, tracking shipments, resolving operational issues, and communicating with airlines, customers, overseas offices, and internal teams. Strong attention to detail, organizational ability, and knowledge of international trade and transport regulations are expected. Proficiency in English and standard office or freight-management systems is usually required. The successful candidate should work accurately under time pressure, meet service and compliance targets, support continuous improvement, and demonstrate DHL’s customer-focused and collaborative values.

About the employer

DHL is a global logistics and transportation company operating across international express delivery, freight forwarding, supply-chain management, and e-commerce logistics. It is part of DHL Group and serves customers in more than 220 countries and territories. DHL Global Forwarding, the business most closely associated with air-freight positions, arranges international cargo movements by air, ocean, road, and rail, while managing customs, documentation, warehousing, and supply-chain coordination. The company is recognized for its extensive global network, technology-enabled shipment visibility, and focus on reliable, compliant delivery. In the Philippines, DHL supports local and multinational businesses through offices, facilities, transport partners, and specialist logistics teams. Employees commonly work in a structured, international environment with opportunities to develop expertise in freight operations, customer solutions, commercial services, and supply-chain management.