Specialist - Air Freight

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Specialist - Air Freight role typically supports international airfreight shipments from booking and documentation through customs coordination, tracking, delivery, and customer updates. Requirements generally include experience in freight forwarding, air cargo, logistics, or customer service; familiarity with shipment documentation, airline processes, customs requirements, and logistics systems; good English communication and attention to detail; and the ability to manage deadlines in a fast-paced environment. Candidates are expected to coordinate effectively with customers, airlines, customs brokers, and internal teams, resolve shipment exceptions, maintain accurate records, follow safety and compliance procedures, and provide reliable service. A logistics-related qualification and knowledge of import and export regulations may be advantageous.

About the employer

DHL is a global logistics and supply chain company operating across more than 220 countries and territories. Its businesses cover express delivery, air and ocean freight, road transportation, contract logistics, warehousing, customs support, and supply chain solutions. DHL is part of DHL Group and serves businesses ranging from small enterprises to large multinational organizations. In the Philippines, the company supports international shipping, freight forwarding, customs coordination, distribution, and time-sensitive delivery services. Employees commonly work in collaborative, process-driven environments where customer service, operational accuracy, compliance, and shipment visibility are important. DHL also places strong emphasis on safety, sustainability, technology, and continuous improvement. Compensation and benefits vary according to the business unit, experience, location, and employment level.