Executive, Air Freight

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Executive, Air Freight role supports daily air-freight operations, including shipment bookings, documentation, customer updates, rate coordination, cargo tracking, and liaison with airlines, agents, customs, and internal teams. Candidates typically need a diploma or degree in logistics, supply chain, business, or a related field, together with experience in freight forwarding or air-cargo operations. Good knowledge of shipping documents, Incoterms, customs procedures, and Microsoft Office is useful. The role requires strong organization, attention to detail, communication skills, customer focus, and the ability to work accurately under time pressure. Candidates are expected to follow compliance and safety procedures, resolve shipment issues quickly, and meet service and performance targets.

About the employer

DHL is a global logistics and supply-chain company operating across more than 220 countries and territories. Its businesses cover express delivery, air and ocean freight, road transportation, contract logistics, e-commerce, and specialized supply-chain services. DHL Global Forwarding, the division most relevant to this position, manages international freight movements by coordinating carriers, customs processes, documentation, warehousing, and delivery networks. In Malaysia, DHL supports manufacturers, retailers, technology companies, healthcare organizations, and other businesses with import, export, and supply-chain solutions. The company is known for its international network, structured operating procedures, technology-enabled shipment visibility, and emphasis on customer service, compliance, and sustainability. Employment commonly offers exposure to multinational customers, international trade processes, and opportunities to progress within logistics and supply-chain operations.