This role supports commercial planning for Grab’s long-tail merchant portfolio in Malaysia. Requirements typically include a bachelor’s degree in business, economics, finance, marketing, analytics, or a related discipline; strong Excel or spreadsheet skills; commercial awareness; and the ability to interpret performance data. Experience in sales planning, business operations, consulting, e-commerce, or marketplace environments is advantageous. The candidate is expected to develop and monitor commercial plans, analyze merchant and category performance, identify growth opportunities, prepare reports, and coordinate with sales, marketing, operations, and product teams. Strong communication, stakeholder management, attention to detail, structured problem-solving, and the ability to work independently in a fast-paced environment are important.
Grab is a Southeast Asian technology company headquartered in Singapore, operating across transport, food delivery, grocery delivery, digital payments, financial services, and business services. Its platform connects consumers, driver-partners, delivery-partners, merchants, and businesses across markets including Malaysia, Singapore, Indonesia, Thailand, Vietnam, the Philippines, and Cambodia. Grab’s commercial teams help merchants and partners grow through marketplace strategy, promotions, pricing, customer insights, and operational support. The company combines technology, data, and local market knowledge to make everyday services more accessible and convenient. In Malaysia, Grab has a significant presence in ride-hailing, food and parcel delivery, payments, and merchant solutions. Employees generally work in cross-functional, target-driven teams, with opportunities to gain exposure to digital commerce, analytics, partnerships, and regional business operations.
Malaysia is not one island but a country divided between Peninsular Malaysia and Malaysian Borneo, with attractive islands such as Langkawi, Penang, Perhentian, Tioman, and Sipadan. Major job opportunities are concentrated in Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, and Kota Kinabalu, especially in technology, e-commerce, finance, logistics, tourism, shared services, and digital businesses. The culture is multicultural, shaped by Malay, Chinese, Indian, Indigenous, and international communities. Lifestyle ranges from busy urban living to relaxed coastal and island communities, with generally affordable food and transport. Foreign professionals normally need employer sponsorship and an Employment Pass; requirements depend on salary, qualifications, nationality, and role. Relocation is easiest through a confirmed offer, approved work authorization, suitable housing, health coverage, and understanding local tax and employment rules. English is widely used in business, while Malay is the national language.
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