Senior Associate - Quality (Cash/Duty Recon)

Role summary

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The Senior Associate - Quality (Cash/Duty Recon) is responsible for reviewing and reconciling cash, customs duty, tax, and shipment-related financial transactions. Requirements typically include a diploma or degree in accounting, finance, business, or a related field, along with experience in reconciliation, quality control, shared services, or logistics finance. Strong Excel skills, attention to detail, analytical ability, and proficiency in English are expected. The candidate should be comfortable investigating discrepancies, maintaining accurate records, meeting deadlines, following internal controls, and communicating with operational and finance teams. Experience with SAP, finance systems, DHL processes, or customs-related transactions would be advantageous.

About the employer

DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. It provides express parcel delivery, freight forwarding, contract logistics, supply-chain management, e-commerce, and international mail services. DHL is part of Deutsche Post DHL Group and employs a large international workforce across transport hubs, warehouses, technology centres, customer-service operations, and corporate functions. In Malaysia, the company supports domestic and international shipping, customs clearance, warehousing, and integrated logistics for businesses across many industries. Its workplace typically emphasizes operational quality, compliance, customer service, teamwork, and continuous improvement. A role in cash and duty reconciliation supports accurate financial processing and helps ensure that shipment charges, taxes, customs duties, and collections are properly recorded and resolved.