Grab is seeking a Strategy and Operations Manager for its Deliveries business in Indonesia. The role typically requires a bachelor’s degree, strong experience in strategy, operations, consulting, business development, or a related field, and proven ability to analyze data and translate insights into practical initiatives. Candidates should be comfortable working with cross-functional teams, managing projects, improving operational performance, and presenting recommendations to senior stakeholders. Strong analytical, communication, problem-solving, and stakeholder-management skills are expected. Experience in logistics, e-commerce, last-mile delivery, or technology platforms is advantageous. The successful candidate will help shape delivery strategies, improve customer and partner experience, monitor key performance indicators, and support scalable growth in a fast-changing environment.
Grab is a Southeast Asian technology company operating a superapp across mobility, deliveries, and digital financial services. Founded in 2012, it serves customers, drivers, delivery partners, merchants, and businesses across countries including Indonesia, Singapore, Malaysia, Thailand, Vietnam, and the Philippines. In Indonesia, Grab provides ride-hailing, food and package delivery, merchant services, payments, and financial products through its digital platform. The company works with millions of consumers and small businesses while relying on a large network of driver and delivery partners. Grab’s workplace is generally fast-paced, data-driven, and highly collaborative, with teams focused on solving complex urban and regional challenges. Employees commonly work across commercial, product, operations, technology, and partner-management functions, making adaptability and customer focus important qualities.
Indonesia offers opportunities in technology, logistics, e-commerce, tourism, finance, manufacturing, and customer operations. Jakarta on Java is the main corporate and technology hub, while Bali is popular for tourism, hospitality, remote work, and international communities. Other islands, including Sumatra, Kalimantan, Sulawesi, and Lombok, offer opportunities in resources, agriculture, tourism, and regional operations. Indonesian culture values hospitality, respect for hierarchy, community, and relationship-building; English is common in multinational workplaces, although Bahasa Indonesia is essential for daily life. Costs vary widely: Jakarta and Bali can be expensive, while many regional cities are more affordable. Foreign employees generally need an employer-sponsored work permit and limited-stay visa, with the company handling much of the process. Before relocating, confirm sponsorship, health insurance, taxation, housing, local registration, and travel requirements. Traffic, humidity, and seasonal flooding may affect life in major cities.
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