Lending Marketing Communications Specialist

Job Description

This role supports marketing communications for Grab’s lending business in Indonesia. Candidates are typically expected to have experience in integrated marketing, brand communications, financial services, fintech, or consumer technology, along with strong writing and stakeholder-management skills. The position requires developing clear customer messaging, coordinating campaigns across digital and offline channels, working with product, commercial, compliance, and creative teams, and using market insights to improve communication effectiveness. Fluency in Bahasa Indonesia and professional English is likely important. Grab will expect the candidate to be commercially aware, highly organized, comfortable managing multiple deadlines, and able to translate complex lending products into simple, trustworthy customer propositions while meeting regulatory and brand requirements.

Company Info

Grab is a Southeast Asian technology company offering services across mobility, deliveries, digital payments, and financial services. Founded in 2012, it operates in numerous markets, including Indonesia, where its platform connects consumers, driver-partners, merchant-partners, and financial-service users. Grab’s financial-services business includes payments, lending, insurance-related products, and other tools designed to improve access to digital finance for consumers and small businesses. The company combines technology, data, logistics, and local market knowledge to build services used in everyday life. Its culture generally emphasizes customer focus, entrepreneurship, collaboration, measurable impact, and fast execution. In Indonesia, Grab is a major platform supporting transportation, food delivery, commerce, and financial inclusion. This role would contribute specifically to explaining and promoting lending products in a competitive and regulated fintech environment.

Destination Guide

Indonesia offers varied career opportunities across technology, fintech, marketing, logistics, tourism, manufacturing, and consumer services. Jakarta, on Java, is the main corporate and financial hub and is the most likely base for a Grab marketing role. Bali has a large international community and opportunities in tourism, hospitality, digital work, and startups, while Surabaya, Bandung, and Medan provide growing commercial and technology markets. Indonesian culture values community, respect, politeness, and relationship-building; Bahasa Indonesia is essential for many local roles, although English is common in multinational companies. Lifestyle ranges from busy metropolitan living to quieter coastal and island communities, with generally affordable costs outside central Jakarta and Bali. Foreign employees usually need employer sponsorship and an appropriate work visa or stay permit; working on a tourist visa is not permitted. Relocating employees should confirm sponsorship, taxation, healthcare, housing, and local registration requirements before arrival.